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An explanation of how we process your information using clear practices and appropriate safeguards
We only gather data that is needed to run the service. This may include contact details submitted through enquiry forms, technical information such as IP address and browser data collected via cookies, and aggregated analytics used to improve the site.
We do not collect sensitive financial details or gambling transaction data. Our information-led service does not require account registration, which keeps data collection limited to operational essentials.
Essential cookies support basic site functions. Analytical cookies, including those from services such as Google Analytics, help us understand overall visitor usage trends. Performance-related cookies can assist with load times and general usability.
You can manage cookies through your browser options and our consent controls. Where third-party cookies are used by advertising partners, they are indicated clearly and opt-out options are provided.
In line with UK GDPR, you may request access to your personal data, ask for corrections, limit processing in certain situations, or request deletion where applicable. You may also have rights to receive your information in a portable format for transfer to another service.
If you withdraw consent, it does not invalidate processing that took place beforehand. We do not use automated decision-making or profiling as part of our standard operations.
We use commonly adopted security controls, including encryption where appropriate, access restrictions, and routine security reviews. Information is stored on protected systems and is accessible only to authorised staff.
We do not sell personal information. Where sharing is necessary, it is limited to trusted providers under specific contractual terms. Any disclosure to authorities takes place only when required under UK law and within the appropriate legal scope.
If you would like your information removed, email our Data Protection Officer and include “DATA REMOVAL REQUEST” in the subject line. Please provide enough details for us to locate the relevant records.
We confirm receipt of requests within 36 hours. Where deletion applies, we aim to complete the process within 21 calendar days and will send confirmation once finished. In some cases, legal retention obligations may limit what can be removed immediately.
Request Data DeletionFor questions about data protection or to exercise your rights:
[email protected]Policy version 2.3 | Last updated: 14.02.2026 | Reviewed and updated on a scheduled basis